Services

We pride ourselves on performing quality service,
in a timely manner, at a fair price.

Our Main Services
bench jeweler
Jewelry Repair & Custom Design
Since 1986 CornerStone Fine Jewelry has provided expert jewelry repair and custom design to the Springfield area.  Our award-winning jewelers perform the work in house and we always offer FREE inspection, cleaning, and repair estimates, regardless of where the item was purchased.

Some of the work that we do:
  • Ring sizing
  • Prong re-tipping, prong replacement, & head replacement
  • Stone tightening & remounts
  • Chain and bracelet solders and clasp replacement
  • Pearl Restringing
  • Rhodium plating (gold only)
  • Custom jewelry design: drawing, wax carving, casting & stone setting
  • Machine & hand engraving
  • Watch bands, link adjustments, & batteries (see below)
While a very few restrictions do apply, most of our work carries a one year service warranty.  We are happy to work on jewelry that was not purchased with us; however, we always recommend first checking with the original store to verify that there is no existing purchase warranty or service plan, as it would be voided once the work is done.

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Watch Batteries
We gladly replace batteries in most watches.*  Most battery replacements** are $15 and changed while you wait. While the average life of a standard battery is 12-18 months, we'll replace it as needed for 3 years, free of charge.  We proudly use Renata® and Sony® batteries.  

*  We open and reseal each watch appropriately according to its manufacture using industry standard hand tools.  However, we do not water test any watch, and assume no liability for the water resistance of any watch in which we have changed the battery.  Citizen® Eco-Drive, Seiko® Solar and Kinetic, and certified dive watches must be sent to the factory or brand-authorized service center if a new power cell is needed, as they require specialized power cells and/or equipment with which to change them.

** Digital sports watches and car keyless entry fobs carry only a one year guarantee on the battery due to the increased functionality of the device and subsequent drain on the battery.  Seiko® Perpetual Calendar batteries are either $25 or $50 depending on the model, must be left for at least two hours to be properly re-set, and carry only a one year guarantee.    

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Watch Repair
 
Watches that need service beyond a battery replacement are sent to our AWCI certified CMW21 professional watchmaker.  There are specific exceptions and they are listed at the bottom of this page.  

While every repair is estimated on an individual basis the price and time frame list below is a good starting point. These prices do not include taxes.  A non-refundable $20 up front shipping fee comes off the final price if you approve the service estimate.  There is no additional charge if the service is declined.  Additional information regarding specific brands and older timepieces is listed below this price list.


A few common services and starting prices (not including taxes):
  • Stem $60+ / Crown $60+ / Case tube $60+ .... average 2-4 weeks
  • Crystals:
    • Standard round glass $75+ (depending on thickness) .... average 2-4 weeks
    • Fancy shape / custom cut glass $100+ (depending on availability) .... average 4-8 weeks
    • Sapphire, vintage/antique, pocket watch, or luxury $100+  (depending on availability) .... average 4-8 weeks
  • Standard quartz movement service including replacement power cell, cleaning of case & bracelet, water resistance test if applicable (luxury brands will be higher):
    • Average 2-4 weeks
      • Maintenance test & service (complete overhaul or replacement not necessary or possible) $100+ 
      • Complete movement overhaul or replacement $250+ 
  • Mechanical movement service including movement overhaul, cleaning of case & bracelet, water resistance test if applicable (parts availability will greatly influence prices and time frames):
    • Average 4-8 weeks.  Recommend full service every 5 years on average.
      • Standard manual wind $250+ 
      • Standard automatic (self-winding) $350+ 
      • Rolex® / luxury / vintage / antique $600+ (often higher)


All certified dive watches are sent to the appropriate authorized service center if possible.  In the event that we cannot send it on your behalf we will provide you with the appropriate contact information.  Citizen® Eco-Drive watches are sent to Citizen USA® for service. Seiko® Solar, Kinetic, and Perpetual Calendar watches are sent to Seiko Service USA®.

Rolex® and certain other luxury brands automatically require a full service (complete overhaul) which will be reflected in the service estimate. We are bound to those requirements in order to service those watches. In addition, due to Rolex® restrictions on independent watchmakers, any required parts may not be genuine Rolex® parts, OR they may be more expensive if genuine parts are available.

Antique (older than 100 years) and vintage (typically 30 - 99 years old) watches are notoriously expensive to service due to the fact that replacement parts are so often necessary but unavailable or difficult to source because of the age of the piece.  Please be advised: it is extremely common with older pieces for the cost of the service to surpass the value of the watch. We will gladly advise you on the options available for your piece.
Other Services
Watch Link Removal $10

Watch Band Replacement
hand engraving
Custom Hand Engraving
&
Jewelry Design

Scrap Buy of Gold, Silver, Platinum, & Diamonds
Do you have broken chains, mis-matched earrings, or gifts from an old relationship laying around, gathering dust?  Sell them to us!  We can offer you a check or store credit which you can use toward any of our products and services.
Call or message us to find out more!

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Insurance Appraisals
Our appraiser is an independent contractor, a GIA certified Graduate Gemologist, and comes to us on the first and third weekends of the month.  All appraisal pieces must be brought in no later than Friday of the scheduled week and left with us over the weekend.  Please call (417) 881-0667 or email info@cornerstonejeweler.com for pricing and scheduling information.

If you need this service and our schedule will not work with yours, we recommend you contact our friends at either Endless Time & Jewelry here in Springfield, or Mitchum Jewelers in Ozark.

CornerStone Fine Jewelry makes no claim as to the pricing, scheduling, or any other aspect of the services offered by another service provider.